12/21/2010 10:38 AM (PST)

Hello,

I have linked the company's report and reviews above your initial inquiry, which you can view by clicking on the links. They've had complaints filed against them and answered approximately half of them, so if you're having trouble contacting the company you might want to file with the BBB.

Most complainants allege the company fails to provide legal services as promised. A few complainants allege the company fails to provide debt negotiation services and does not contact their creditors at all. Many complainants allege the company fails to keep promises that creditors will not call, but creditors continue to call and many of them file lawsuits against the clients. Other complainants allege the company debits money from their accounts prior to agreed upon dates, or that they fail to provide bankruptcy services or divorce services as promised. The company generally responds to complaints by stating the services were provide as contracted, the failure to perform is based on the clients failure to provide requested information or the customer’s failure to comply with the terms of the agreement.

12/24/2010 4:58 AM (PST)

There are new regulations affecting the debt settlement industry - read thru the articles mentioned in the thread below:

http://www.trustlink.org/Ask-The-Community/Question/Scams/Businesses-that-offer-debt-solutions-5136

1/21/2011 1:10 AM (PST)

If the company is debiting money without an agreement then it's actually conducting identity theft. On the other hand, if they're calling you at odd hours, then they're violating the FTC norms. We should be aware of the various forms of identity theft and credit scams in order to identify all legitimate debt relief companies - http://www.bankrate.com/brm/news/debt/20060113a1.asp http://www.debtconsolidationcare.com/scam.html