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Surpassed my expectations by a million miles!
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I needed three estimates for clients who wanted their house painted inside and out so they could sell it and since I only had two (both direct referrals from people I trust) I checked the internet for a third. Dr. Painter had the highest ratings of the painters I found, so I met with Henry, the owner, mainly as a formality as I was skeptical of what I might find on the internet. And I sure am glad I did! Going into our first meeting I thought I would spend 15 minutes with him but it ended up being over two hours! I was extremely impressed with Henry's knowledge, his experience, his openness to my questioning, his attention to detail and his commitment to do the job right. Being a business owner myself, I was extremely impressed with his business philosophy and the way he runs his business. I asked him several questions related to employee safety, insurance, worker's compensation, etc. and every response was rock solid. Upon my recommendation, my clients did hire Dr. Painter. As I had never actually worked with Henry, I initially spent a lot of time checking on the work, basically trying to find problems. The work was so excellent I found none. The funny thing is that Henry is the one who found the problems. He would immediately bring them to me to discuss how to solve them. Part way through the job I could see that Henry was so on top of the project and the quality of the work was so excellent that I finally stopped obsessing on it. I had found someone who cared as much about his business and the quality of the work as I cared about mine. Henry works in a very collaborative way and is a creative problem solver. He saved me many headaches with this project, not only with the paint but with other issues that arose. Honestly, when the job was finished the quality of the work was so supreme and the amount of time that went into the project was so large that I began to feel Henry was being underpaid. It is difficult to compare "apples to apples" when it comes to something like comparing painting contractors. There are so many ways to cut corners. I can tell you that the quality of Henry's work, combined with his work ethic, are so superior to others that he really does stand in a league of his own.
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