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Awful, Expensive Service... If Any At All
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Unprofessional, rude, uncaring, with poor communication skills and hours as the icing on the cake. Extremely poor service. Lackluster maintenance. Bottom of the barrel contractors that can't even keep a boiler working. If you're a homeowner under their management, I'm sorry for you in advance. If you're a board member/president/community owner and contract with Tritz, you must absolutely hate your community.
An example of living in a Tritz managed community:
- No water (hot or cold) with no notice at least once a month
- Contractors that consistently bandaid fix facilities instead of fixing/replacing (despite having the highest HOA assessments in the region)
- Landscape staff that literally comes 4/5 days a week yet the community is still an unmanicured, undesigned, poorly thought out mess.
- Creeks constantly smell and are breeding grounds (poor maintenance)
- Discriminatory and predatory parking treatment -- have photo evidence of cars sitting for two months straight against our 72 he only rule, except they tow my vehicle consistently (and illegally) within 72-96 hours without warning.
- Property manager and cohorts that will tell you anything to get you off the phone or out of their inbox, even if they are blatant lies.
- Regularly fail to follow CC&Rs they are bound to, especially regarding communication to homeowners
- Little to no communication to homeowners regarding emergencies, crimes, or policy updates.
- When we do get notices, they're left day before or day of--no time to plan or make accommodations
Steer as clear as you can if you see these people bid for your community, or if they manage a property you're interested in. Huge red flag.
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