1st Rate Rentals

2.7 star rating Rating - based on 7 reviews & complaints
We are providing property management services.  
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1st Rate Rentals Categories
Property Management
Real Estate Brokers
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Customer Reviews, Ratings & Complaints
Complaint Posted 11/23/2015
My horrible experience with your employee
This was a horrible experience with your employee.I sent this to Laura at 8am 11/23/15. After experiencing great frustration and disrespect i.e...of our verbal and written correspondence with you, I have decided to decline the Dover property. You... Read More »
 
 
 
Complaint Posted 12/29/2012
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First rate rental horrible.
I'm currently active duty military, I just got diagnosed with cancer I lived in a rental of theirs for 2 half years I got permanent change of station orders due to my recent health diagnose. Out of security deposit of 1900 I got returned 100 dolla... Read More »
 
 
Business's response - on 1/3/2013
We do understand and feel for you in your situation but we also have to respect the rights of the owner of the property as well. Per SCRA Section 535(b) (1) Upon receiving notice of the activation or transfer orders, the landlord must consider the... Read More »
 
Review Posted 8/25/2011
Review 8/25/2011
I highly recommend 1st Rate Rentals to any property owner looking for a responsible property management team to conduct day to day operations. I am Happy to say that after 2 years of using First Rate’s services, I am very impressed with their over... Read More »
 
 
 
Review Posted 6/13/2011
Review 6/13/2011
The property management company 1st Rate Rentals has been managing our properties since 2008. This firm effectively advertised our properties to quickly find tenants. Also, it completed background and credit checks to ensure high quality tenants.... Read More »
 
 
 
Review Posted 4/15/2011
Review 4/15/2011
Great service! Last year I was going through some financial issues and had some bills go into collection. I tried to rent a few homes from another management company but was turned down due to badcredit. 1st Rate Rentals even turned me down! But,... Read More »
 
 
 
Complaint Posted 6/15/2010
Review 6/15/2010
So we ended up moving about of the home we rented from 1st rate after 2 years. We were being charged for items like a full paint costing 600.00, and a new garage door that was damaged when we moved in and it even stated on the move in sheet that i... Read More »
 
 
 
Complaint Posted 12/5/2009
Review 12/5/2009
I had a horrible experience with 1st Rate Rentals. The office staff are incompetent and dishonest. Any time I had an issue, their attitude was pretty much "Oh well", and would never own up to their mistakes. Their main objective as a business is t... Read More »
 
 
 
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Additional Business Information
Hours   Monday to Sunday - 6:00AM to 7:00PM Phone   (951) 328-9090 Address   23945 Sunnymead Blvd.
Moreno Valley, CA 92553
Website   http://www.firstraterentals.net/ Email  
Contact   Carol Santoro Other  
 
 
 
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