DSN

1.1 star rating Rating - based on 9 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 12/15/2011
PASS ON THIS COMPANY
I HAVE READ THE REVIEWS AND AGREE WITH EACH ONE-I HAVE ORDERED THREE ITEMS FROM THIS COMPANY IN JUNE AND JULY - TWO WERE PURCHASES AND ONE WAS AN AUCTION. I HAVE NOT RECEIVED ANY OF THIS MERCHANDISE AND FINALLY ASKED FOR A REFUND AND WAS TOLD IT W... Read More »
 
 
 
Complaint Posted 11/12/2011
Review 11/12/2011
I purchased a $3200 paraiba and diamond ring from DSN which I made a picture of during their broadcast showing the ring. When I received the ring, the center stone had been removed and replaced with an interior stone with rutile needles and a wind... Read More »
 
 
 
Complaint Posted 9/16/2011
Review 9/16/2011
I ordered opal earings from them on June 29. It is Sep. 15 and I still have not received them. I asked for a refund on Aug. 29. They told me it would be 3 to 5 business days> I have sent several e-mails to there contact website with no answer back... Read More »
 
 
 
Complaint Posted 8/2/2011
Review 8/2/2011
I have not been shopping with this company very long but I guess to long because now I cant get hold of anyone in customer service you see when you first order anything from them it arrives fairly quickly then you order more and guess what their t... Read More »
 
 
 
Complaint Posted 10/7/2010
Review 10/7/2010
Purchased diamond stud earrings on 08/18/2010 for just under $900.00. DSN missed two promised shipping dates. 09/28/10 was their last promised shipping date, and they missed it too. I requested a refund on 09/30/2010. Today is 10/07/10 and I still... Read More »
 
 
 
Complaint Posted 5/26/2010
Review 5/26/2010
I agree with all of the above reviews as to what they have said about DSN. I have been buying my jewelry from them since 2006, and at first thought the prices were fantastic, and the first 3 items I purchased were pretty much what was shown and de... Read More »
 
 
 
Complaint Posted 12/20/2007
Review 12/20/2007
DSN has gone downhill, in my opinion. I've spent a lot of money with them and they offer guaranteed 30 day money back returns. I've needed to return items just because I didn't like what I received, it didn't look the same on TV (this happens occa... Read More »
 
 
 
Complaint Posted 9/2/2007
Review 9/2/2007
This company is a total rip off!!!! DO NOT WASTE YOUR TIME ORDERING FROM THEM. I have placed two orders with this company. I have not received my complete order on both orders placed. I have spent 20-40 minutes each time on HOLD with customer serv... Read More »
 
 
 
Complaint Posted 8/17/2007
Review 8/17/2007
1) Gemstone treatments are not disclosed

2) Gemstones and jewelry on screen do not appear to be what they are in person. If there are multiples of a jewelry item, they show the best sample, and you get the dud. Bait and Switch.

3) Retail pri... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 818-4376 Address   1239 South Glendale Avenue
Glendale, CA 91205
Website   http://www.dsntv.com Email  
Contact   Arthur Garabedian Other  
 
 
 
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